Old Navy Customer Survey – The introduction of customer survey feedback was a tiresome job to do in the early days when technology had not grown. You had to ask several customers different questions about their experience, and it was a lot of work for the sales and quality team.
But with the development of technology, things have been simplified. Today you can sit at home and take a survey on what you bought the previous day. Companies realized that there was a need to introduce online customer surveys.
This was so because there are different kinds of customers who walk or drive in and out of business every day and keeping all of them satisfied is not easy. Old Navy also decided to introduce its customer survey site where customers were given a chance to rate the kind of service they got from the store.
You are free to tell the company anything based on your previous experience. The information you provide to the company is beneficial, and it goes a long way to improve the quality of service that you will receive.
Instead of filling booklets and papers like it was before, the online survey saves time, and it gives every customer a chance to be heard. The world is competitive and giving your customers the best services is very vital.
Companies need to look at all the information that they receive and try as much as possible to rectify the flaws that customers mention.
Old Navy Survey Prize

Customer surveys are essential, and they help companies improve on your experience at their stores. You will have a chance to tell the company about how you were served, and you will stand a chance of winning a prize once you complete a survey.
At Old Navy, lucky customers are always rewarded with a 10% OFF Old Navy Coupon. This means you will have a reduction in your next shopping. You can visit your nearer Old Navy store, and you will get the latest reward available that month.
About Old Navy

If you are looking for the latest trending jeans, sweaters, coats, jackets, women’s clothes, baby, and even the latest arrivals, you need to visit an Old Navy outlet, and you will get what you want. Their products are of high quality, and they come at an affordable price.
It is one of the most known American clothing companies that exist today and is run by multinational Gap Incorporation. The company was founded in the year 1994 by Mickey Drexler, and it has headquarters in San Francisco, California.
The company is known for providing the latest fabulous, affordable fashion trends that no one else ever provided. Old Navy was one of the fastest-growing companies after its introduction and was the first retail store that managed to reach $1 billion in its first four years of operation.
Compared to other companies, it is one of the largest clothing brands know to the world. The company has more than 3000+ locations, and all its employees are committed to giving customers the best. The company was initially called the Gap Warehouse and was later changed to Old Navy.
Today they are among the best retailers of apparel, and when you visit their website oldnavy.gap.com you cannot fail to get something to wear
Old Navy Survey Details
Survey Name | oldnavy-feedback |
Entry Method | Online |
Age Limit | 18 Years and Above |
Language | English, Spanish, French |
Survey Prize | Old Navy Coupon |
Entry Limits | One Per Person |
Old Navy Survey Rules and Requirements

- Must Have an Old Navy Receipt
All customers who visit Old Navy stores are normally handed a receipt once they finish shopping. The receipt has the store details, and it is the one you will need when taking the customer survey.
- Taken Online
You will need to have access to reliable internet either on your laptop, computer, or smartphone. The survey can only be taken online.
- Discount on Merchandise ONLY
If you are among the lucky winners, you will be given a reward in the form of a coupon, which has a discount on it. The discount will work only on merchandise and nothing else.
- Cannot Exchange Prize
The winners of the customer survey is not allowed to exchange the reward for something else. You will not be given cash in exchange for your coupon.
- Must be Above 18 years
All participants taking the Old Navy Survey must be 18 years and above. You will have to present your identification card to be able to take the survey.
How to Take Old Navy Survey
- Log on to oldnavy-feedback
You will need to visit the survey site link, which will direct you to the survey page. The page is straightforward and will need you to fill in a few details before starting the survey.
- Select Language
Once you are on the survey page, the current language on the page will be English. If you do not understand English, you have the option of selecting either Spanish or French.
- Enter Store Details
The next step will require you to enter the store number, transaction number, and registration number. All this information will be on your receipt. Always keep your receipt safe.
- Answer Questions
You will need to tell the company how you were served and the kinds of goods you purchased. Feel free to tell the company how you feel and always be open-minded. All the information is confidential.
- Submit and Get Validation Code
After you finish the questions, you will need to enter your details then click Submit. You will get a validation code that will place you on the next draw where you stand a chance of winning.
Old Navy Survey Homepage
The portal is easy and straightforward to understand. It has simple, precise details that you will follow, and in the end, after answering all the questions, you will be placed in the next sweepstake. You might be the next winner. Feel free to take the survey.
Contact Old Navy/Reference Links
Old Navy Official Website: oldnavy.com
Old Navy survey Site: oldnavy-feedback